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South African small businesses can now receive payments via WhatsApp

Apr 30, 2021

Anyone with a valid South African identity document and a South African bank account can access the new solution

South Africa

South African small businesses can now receive payments via WhatsApp. Source: pexels.com

Nedbank, in collaboration with Mastercard and Ukheshe, has launched a Money Message payment platform. The platform allows small and micro businesses to receive secure in-chat payments from their customers via WhatsApp.

A first in South Africa, the solution will enable merchants to send an invoice requesting payment from any customer through WhatsApp. Their customers in turn can quickly settle payment directly from the platform.

The need for a diverse range of contactless payment methods is more important today than we could have possibly imagined, as we seek to rebuild the economy by giving businesses the ability to transact in a safe and secure way. In order to support entrepreneurship and sustainable business growth across all markets, we need to deliver low-cost, accessible, and flexible solutions that leverage widely accessible technologies. Money Message looks to overcome a variety of cost, security, and technical barriers by enabling micro-merchants and their customers to transact with each other easily on an existing platform, which is WhatsApp
Chipo Mushwana, Executive: Emerging Payments at Nedbank

Merchants will need to first register for the service, which is completed within a matter of minutes, and afterward, they can initiate a payment request.

The business owner sends a request-to-pay message to the customer and for first-time users, a notification is sent via SMS prompting them to register for the service. The customer puts in their name, surname and registers their card details to make the payment securely.

We’ve reported that Mastercard introduced QR on Card solution in India.

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